Privacy Policy fj99 – Malaysia Member Personal Data Protection

This Privacy Policy ("Policy") describes how fj99 ("we", "the platform" or "fj99") collects, uses, stores and protects your personal data when you use the fj99.vin website and all related services.

Fj99 is committed to protecting your privacy and complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We understand that your trust in us begins with how we handle your personal information — and we take that responsibility seriously.

By accessing or using the fj99 Platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please stop using the Platform and contact us to close your account.

Fj99 collects various types of data depending on how you interact with the platform. Below is an overview of the data categories we collect:

Fj99 uses your personal data solely for legitimate and necessary purposes in delivering platform services. Our primary purposes for data use are:

• Account Management: Creating and maintaining your account, verifying identity, and processing KYC verification.
• Transaction Processing: Handling your deposits, withdrawals, and all financial transactions securely.
• Service Provision: Enabling you to access all platform games and features, including Live Casino and Slots.
• Platform Security: Detecting and preventing fraud, money laundering, multiple account ownership, and suspicious activity.
• Customer Support: Processing and responding to your enquiries, complaints, and support requests.
• Product Improvement: Analysing usage patterns to improve user experience and develop new features.
• Legal Compliance: Meeting legal, regulatory, and licensing body obligations.
• Marketing Communications: Sending information about promotions, bonuses, and new offers — only if you have opted in to receive them.

We will not use your data for any purpose other than those stated above without first obtaining your consent.

Fj99 processes your personal data on one or more of the following grounds recognised under Malaysia's PDPA:

• Consent: You have given explicit consent for data processing for specific purposes, such as marketing communications.
• Contract: Processing is necessary to fulfil the agreement between you and fj99, including the provision of platform services.
• Legal Obligations: Processing is required to comply with legal obligations binding on fj99, including anti-money laundering requirements.
• Legitimate Interests: Processing is required for the legitimate interests of fj99 or third parties, such as fraud prevention and platform security, provided those interests do not override your fundamental rights and freedoms.

Fj99 does not sell your personal data. However, in certain circumstances, we may need to share data with the following parties for legitimate operational purposes:

• Payment Service Providers: To securely process deposits and withdrawals through licensed financial institutions and e-wallet providers.
• Game Software Providers: Third-party providers such as Evolution, Pragmatic Play, and others may receive the minimum technical data required to operate their games.
• KYC Verification Services: Trusted third-party identity verification service providers to assist with document verification processes.
• Technology Infrastructure: Cloud and hosting service providers that manage our platform's technical infrastructure.
• Authority: When required by law, court order, or direction from a competent authority.

All third parties that receive your data are required to handle it in accordance with security and privacy standards equal to or higher than our own.

Fj99 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• Data Encryption: All sensitive data is encrypted using AES-256 encryption standards at rest and SSL/TLS during transmission.
• Access Controls: Access to member personal data is restricted to staff who require it for their job responsibilities, with strict permission controls in place.
• Security Monitoring: Real-time monitoring systems to detect suspicious activity and potential security breaches.
• Regular Audits: Regular security assessments and penetration testing by independent security experts.
• Two-Factor Authentication: Additional protection for member accounts and internal systems through multi-level verification.
• Staff Training: All fj99 staff undergo regular data security training.

In the course of platform operations, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs primarily when we use cloud services or third-party infrastructure based in other countries.

Fj99 ensures that any international data transfers are carried out with adequate safeguards, including:

• Ensuring the recipient country maintains an equivalent or higher level of data protection.
• Executing data processing agreements with contractual clauses appropriate to the receiving party.
• Using data transfer mechanisms recognised under applicable data protection laws.

Fj99 retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with applicable legal requirements:

• Active Account Data: For as long as your account remains active on the fj99 platform.
• KYC and Identity Data: At least 5 years after account closure, in accordance with anti-money laundering legal requirements.
• Financial Transaction Records: At least 7 years for audit purposes and financial compliance.
• Support Communication Logs: Up to 2 years after the last interaction.
• Technical Data and Logs: Typically between 90 days and 12 months depending on the type of data.

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be identified.

Under Malaysia's PDPA and the privacy principles we uphold, you have the following rights regarding your personal data:

The fj99 platform uses cookies and similar tracking technologies to enhance the user experience and support platform functionality. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as secure login and session continuity. Cannot be disabled.
• Performance Cookies: Collecting information about how you use the platform to help us improve the user experience.
• Functional Cookies: Remembering your preferences such as language, currency, and display settings to deliver a more personalised experience.
• Security Cookies: Helping detect and prevent fraudulent activity and security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

The fj99 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we find that personal data has been inadvertently collected from minors, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered on the fj99 Platform are encouraged to contact our support team promptly.

Fj99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, technologies used, or applicable legal requirements.

When significant changes are made to this Policy, we will notify you via:

• In-platform notification the next time you log in.
• Email to the address registered to your account.
• Updates the "Last Updated" date at the top of this page.

Continued use of the Platform after Policy changes constitutes acceptance of the updated version. We encourage you to review this page periodically.

If you have any questions, concerns or complaints about how fj99 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us:

We are committed to resolving every privacy request and complaint thoroughly and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.